FAQS
You’ve Got Questions. We’ve Got Answers.
Power & Electrical Requirements
A standard 120V household outlet is required.
● Up to 7 letters can run on one standard circuit.*
● 8+ letters require two separate standard outlets on different circuits.
Older buildings or venues with limited power may require additional circuits.
Alpha Lit is not responsible for insufficient or malfunctioning power sources provided by the venue, home, or facility. Power must be tested and approved prior to use.
All of our products use energy-efficient 10W or 15W bulbs. We’re happy to help determine your specific power needs based on your display size.
Yes. Alpha Lit provides:
● Extension cords (up to 150 feet)
● Gaff tape to secure cords
● Extra bulbs
● Professional installation
If your display is more than 150 feet from a power source, the client is responsible for providing additional power access.
Two-level stacking racks are available as an add-on.
Letters, Symbols & Customization
Yes! Our marquee letters can be stacked up to two levels high using our professional stacking racks.
Racks must be reserved in advance and added to your order.
We offer:
♥ Heart
& Ampersand
. Period
⭐ Star
🏈 Football
💍 Ring
If you need something custom, just ask!
All marquee rentals include classic clear bulbs (10W or 15W).
Colored bulb options (limited supply):
● Red
● Orange
● Green
● Blue
● Purple
● Pink
Colored bulbs are available as an upgrade. Please inquire at the time of booking for availability and pricing.
Setup, Placement & Timing
No.
Once installed and approved by the onsite contact, displays cannot be moved.
For safety and to prevent damage, only Alpha Lit team members may reposition letters unless prior approval is given.
Yes, but:
● Displays must be placed on flat, stable surfaces.
● Outdoor setups are subject to weather conditions.
● High winds may require takedown for safety.
Alpha Lit reserves the right to adjust or remove displays due to unsafe conditions.
Most installations take 1-2 hours depending on display size and access.
Pickup times are scheduled in advance and may occur the same night or the following day depending on your rental agreement.
Insurance & Responsibility
Yes. We can provide a Certificate of Insurance (COI) upon request for venues requiring documentation.
Clients are responsible for damage caused by misuse, movement, weather exposure beyond agreement, or unauthorized handling.